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Used it for a week and a half-ish and decided to dismantle it for a wash, there are those little gaps in the rubber pieces that take time to wash. In the process I lost one of the parts -- this little metal sieve that was meant to be wedged in between the bottle (it really is quite small and delicate); so the shaking function of the bottle is practically lost and there goes too the money I've spent on it. The matcha itself was great though.
Hi Xu Han,
Your feedback is important to us, and we appreciate you taking the time to share it. We're sorry for the difficulty you experienced in cleaning your bottle and the inconvenience caused by the small pieces. We'll share this with the team to ensure your concerns are heard. We've reached out to you via email to provide further assistance. Thank you!
Best,
Crafti Team
Although the bottle I received has some dents as shown in photo. The matcha is good so far.
I am not a matcha drinker but this change after I bought the matcha whisk set. It is not as bitter as what I thought, and I just love it!
One of the most awesome matcha. Taste good! It’s part of my daily routine now.
Tried the matcha drinks before it was rebranded to Crafti and loved the matcha and bought the matcha powder to make the matcha myself and love it. Their matcha powder is a luscious green colour unlike other brands I’ve seen and it doesn’t have the bitter taste. So, it’s both an eye candy to look at the matcha latte that I made as well as enjoying the matcha latte.
The crafti matcha set is of top quality. I love everything about it from the packaging to preparing the drink and to tasting it.
I really love the design and how the matcha drinks look so pretty in it but unfortunately i barely used it for 3 days when it broke. I accidentally knocked it over on my kitchen counter, it tilted and fell horizontally then the rim portion just shattered into pieces. Was really surprised as it was really just a light fall - i have had other glass cups that fell the same way and was unscath. So to be honest this cup is way too fragile for daily usage. It has no handle as well and is quite wide so it is harder for petite ladies to hold. So sad but dont think i will purchase again as its too fragile. You have to be very very careful when using this and cannot knock it into things.
Hi Wq,
Thank you for sharing your feedback about our Crafti Slow Sippin' Double-Walled Glass Tumbler. I’m so sorry to hear it broke immediately after the fall. We truly apologize for any inconvenience this has caused.
We’ll share this with our team to ensure we address the issue and prevent it from happening in the future. Our team will also reach out to you via email shortly to assist further. Thank you for bringing this to our attention!
A convert for sure! You can drink it on its own which is how I like it.
